Official document
Purchases, Turus, Plus & refunds
Updated November 13, 2026
Android purchases via Google Play. Company and cashflow in Brazil. Refunds per Play and applicable law.
1. Who charges
On Android, Google Play is the billing platform for in-app purchases. Turu credits digital benefits after Play confirmation.
The Cyber Punk Desenvolvimento de Software Ltda. (Brazil) is the developer/publisher; Play remittances follow the developer agreement and merchant country.
2. Products
Turus: virtual currency for in-app actions (e.g. like, open chat), at prices shown at purchase time.
Plus: optional subscription/period benefits (e.g. advanced filters), per the live Play offer.
Prices, taxes, and currency follow Google Play for your Google account country.
3. International purchases
Users outside Brazil may purchase if Play offers the app/products in their territory. Brazilian law still governs these policies, plus local store rules.
We do not process cards directly inside the Turu app.
4. Refunds
Credited digital goods are generally non-refundable by Turu after delivery, except when Google Play, applicable Brazilian law, or a competent order requires otherwise.
Request Play purchase refunds primarily via Google’s channels. We can help with account evidence at [email protected].
Subscriptions: cancel renewal in Google Play settings to stop future charges.
5. License testers
Play-authorized test accounts may see purchase flow without real charges (“test order”). That does not change rules for end users.