Official document

Safety & wellbeing

Updated November 13, 2026

Meet carefully. We are not emergency services. Use report/block.

1. Safer meeting

Recommendations:

  • Chat in-app before leaving Turu.
  • Meet in public; tell someone you trust.
  • Never share financial data, OTP codes, or ID documents.
  • Beware of money requests, “investments,” or urgent help stories.
  • Stop if you feel pressured or unsafe.

2. In-app tools

Use block and report. Settings include account deletion and links to these policies.

The app also tries to block screenshots and screen recording to protect others’ privacy on Turu. That does not replace common sense: do not share sensitive data outside the app, and report anyone who abusively tries to bypass these protections.

3. Emergencies

Turu does not provide police, medical, or rescue services. If you are in immediate danger, call local emergency services (in Brazil: 190 / 192 / 193 as applicable) and seek in-person help.